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Privacy Policy

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Introduction and Scope

This Privacy Policy describes how Homoeo Product (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase. We are committed to protecting your privacy and handling your personal data responsibly, especially data related to health, which is treated with the utmost confidentiality.

Information We Collect

We collect several types of information:

A. Personal Identification Data: Your name, email address, phone number, shipping address, and billing address.

B. Order and Transaction Data: Details of the products you purchase, payment method (though we do not store full credit card details), and order history.

C. Optional Health-Related Data: Information provided by you if you seek consultation or guidance (e.g., symptoms, known allergies). This information is highly confidential and used solely to recommend suitable remedies.

D. Usage and Device Data: Information about how you access the store, your IP address, browser type, and location data.

How We Use Your Information

We use the collected information for the following primary purposes:

Fulfilling Orders: To process your purchase, arrange for shipping, and provide you with invoices and order confirmations.

Customer Support: To respond to your inquiries, address complaints, and provide necessary assistance related to our products.

Personalization: To recommend products and services that align with your purchase history and stated preferences.

Legal Compliance: To prevent fraud, ensure the security of our services, and comply with applicable laws and regulations regarding the sale of medicines.

Sharing of Personal Information

We do not sell your personal information. We only share it with third parties when necessary to run our business:

Service Providers: Sharing data with shipping carriers (for delivery), payment processors (for transactions), and IT service providers (for website functionality).

Legal Obligations: Disclosing information when required by law or to protect our rights and property (e.g., fraud prevention).

Your Rights (Data Access and Control)

You have the right to access the personal information we hold about you, request a correction, or ask for your personal information to be deleted. You may contact us at Homeoproducts.store@gmail.com to exercise these rights.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze site usage, and personalize content. You have the option to accept or decline cookies through your browser settings.